State Farm® Insurance Agent Jacobo Akle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Labrado
June 15, 2026
5
out of
5
rating by Terry Labrado
"Armida is always pleasant and helpful every time I go into the office. She's very helpful with my questions."
We responded:
"Terry, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Evelyn Rodriguez
June 12, 2026
5
out of
5
rating by Evelyn Rodriguez
"Charlene Gomez was so very friendly, knowledgeable, and helpful. Great efficient service. Definitely recommend to family or friend!"
We responded:
"Thank you for the 5-star review, Evelyn! Here on State Farm Agent Jacobo Akle’s Team, we are proud to serve our community and appreciate your recognition. "
Brianna romo
June 11, 2026
5
out of
5
rating by Brianna romo
"I was struggling a lot to find a good insurance and Charlene Gomez was such a great help! She was very informative and was able to help me out and get the best coverage I need for my vehicles."
We responded:
"Brianna, thank you for your wonderful review of State Farm Agent Jacobo Akle’s Team!"
Elvira Morales
June 11, 2026
5
out of
5
rating by Elvira Morales
"Charlene was very nice young lady and very professional and helpful. Thank you
Charlene"
We responded:
"Thank you so much for the 5-star rating, Elvira! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Michel Ramirez
June 10, 2026
5
out of
5
rating by Michel Ramirez
"Arlyn has managed my car insurance for 5 years and I couldn’t be more satisfied with her service. Whenever I’ve had a question or an emergency she has always had my back. Her kindness, insurance knowledge, attention to detail and work ethic are second to none. Everybody at this branch cares about their clients individually but I’ve never met anybody as awesome and competent as Arlyn! 🙌🏻🤩🫡🤝🦒"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Jacobo Akle’s Team."
Andres Ramirez
June 10, 2026
5
out of
5
rating by Andres Ramirez
"The lady who helped me, Arlyn, was very very helpful, she made us feel welcome as soon as we walked in. She was giving us tips and advice that we just didn’t know about, she was very patient as well, we just connected right away. I’m very grateful for everything she did for us. 100% would recommend!!"
We responded:
"Andres, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jacobo Akle’s Team is just a call or email away!"
Edgar Salas
March 27, 2026
5
out of
5
rating by Edgar Salas
"Excellent customer service by Arlyn. Super convenient location. Great company!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Angela Perez
March 25, 2026
1
out of
5
rating by Angela Perez
"I cannot recommend this insurance customer service agency to any driver."
We responded:
"We appreciate your feedback, Insurance rates can vary based on many factors, and we always strive to provide the best value and coverage options possible. Everything was handled correctly according to policy guidelines."
SERVPRO EAST El Paso Marketing
March 10, 2026
5
out of
5
rating by SERVPRO EAST El Paso Marketing
"I've had the privilege of getting to know Mr. Akle and and his team. Armida always greets with a smile and Mr. Akle himself is welcoming and generous with his time as he explains policies and the updates at State Farm. He genuinely cares about his policy-holders and that authenticity extends to his team."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jacobo Akle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Ana Flores
September 12, 2025
5
out of
5
rating by Ana Flores
"The Best! He has taken care of our family for over 15 years! We are grateful gor his services."
We responded:
"We are grateful for your feedback and thrilled to know you had a positive experience with us. Thank you for your review!!"
Madtat Hellpaso
December 12, 2024
5
out of
5
rating by Madtat Hellpaso
"I switched agents to Jacobo Akle State Farm agent. From the minute I walked in I was greeted with a smile and introduced to Jacobo and his staff. The entire staff is very knowledgeable, friendly and professional. I did not feel like a policy number as from my other Whose location has no parking other than a busy street curbside parking is almost impossible to get a hold of the agent himself.
If you’re thinking about switching to State Farm, this location and agent is the one to go with he saved me quite an mount on my homeowners Insurance that I even added my cars to my State Farm policy. They take their time and they will help guide you with the entire policy transfer it took the total of five minutes. I highly recommend this agent."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that your experience with Jacobo and the team exceeded your expectations. We pride ourselves on providing personalized service, and we're glad you felt valued from the moment you walked in. It's great to know we were able to save you money on your homeowners insurance and make the policy transfer smooth and easy. We truly appreciate your recommendation and look forward to continuing to serve you and your insurance needs! "
Hugo M.
October 3, 2024
5
out of
5
rating by Hugo M.
"Rachel was very helpful with the insurance I needed and got me a very good price for all of my vehicles. She knew exactly what what coverage to get me. She did an excellent job."
We responded:
"Hugo M.
Thank you so much for your kind words! I'm thrilled to hear that Rachel was able to assist you with your insurance needs and find you great coverage at a good price. Her expertise and dedication truly make a difference. If you ever have any questions or need assistance, we're here to help! - Jacobo
"
Debbi
October 1, 2024
5
out of
5
rating by Debbi
"I had the pleasure of working with Rachael this morning on a State to State transfer. She was totally amazing and extremely helpful! She is definitely an asset to the agency!!!"
We responded:
"Debbi, thank you so much for your kind words! We're thrilled to hear that Rachael was able to assist you with your State Farm transfer. She trulybis a valuable member of our team and your feedback means a lot to us. If you have any more questions or need further assistance, please dont hesitate to reach out!"
Bianca Figueroa
August 16, 2024
5
out of
5
rating by Bianca Figueroa
"Jacqueline Carrera was such a great help when it came to finding a new car insurance policy! Got me the lowest rate at such an affordable price. Very thankful for her, she needs a raise!!!!! Very good worker, very sweet, love her!!!"
Claudia Noriega
August 1, 2024
5
out of
5
rating by Claudia Noriega
"Armida da un excelente servicio y muy amable"
We responded:
"¡Gracias, Claudia! Nos alegra saber que Armida les brindó un excelente servicio y fue muy amable. Apreciamos tu comentario y seguiremos esforzándonos para mantener altos estándares de atención. - Jacobo
"
Paulina Hernandez Trejo
July 11, 2024
5
out of
5
rating by Paulina Hernandez Trejo
"Jacobo and his team are amazing! We have been with them for over ten years (since I was in high school!). Although it was bittersweet, they also helped me transfer my policy out-of-state when I moved and were incredibly helpful during that process."
Anita P. Mendoza
July 2, 2024
5
out of
5
rating by Anita P. Mendoza
"Thanks for your help and courteous,I will appreciated."
We responded:
"Anita, thank you so much for your kind words and feedback! We're delighted to hear that you found our assistance at Jacobo Akle State Farm Agent helpful and courteous! Providing excellent service is our priority, and we appreciate your five-star review! -Jacobo"
Karla Grajeda
June 24, 2024
5
out of
5
rating by Karla Grajeda
"Armida provides excellent customer service!"
We responded:
"Karla, thank you for your kind words of Jacobo Akle State Farm Agent! We are so thrilled Armida provided you with such excellent service! We appreciate you choosing us for your insurance needs and look forward to your next visit with us! -Jacobo"
DCD SanchezCastillo
June 10, 2024
5
out of
5
rating by DCD SanchezCastillo
"El Agente Jacobo y su asistente Armida Valenzuela siempre me han ayudado en los asuntos familiares y financieros. No los cambio por nada. Ellos son parte de la familia. Los recomiendo mil veces."
We responded:
"Danitza
¡Gracias por tu sincera reseña! ¡Estamos encantados de saber que nuestro equipo en Jacobo Akle, agente de State Farm, les ha brindado constantemente un apoyo excepcional para su familia! ¡Les agradecemos su preferencia y apreciamos su evaluación de cinco estrellas! -Jacobo
"
Narda Castillo
June 10, 2024
5
out of
5
rating by Narda Castillo
"Racheal Garcia has been very helpful , very patient ."
We responded:
"Narda, thank you for your kind words of Jacobo Akle State Farm Agent! We're delighted to hear that Racheal Garcia has been very helpful and patient! We value your feedback and appreciate your trust in our team! -Jacobo"
Miriam Ramirez
June 6, 2024
5
out of
5
rating by Miriam Ramirez
"Hats off to Jacobo Akle, more than an insurance agent, he’s like family. Takes the time to understand our needs, ensuring we get top-notch coverage. I trust him implicitly and know he’s got our back. Also, Armida is always there to help with every situation we have. Thank you Jacobo and your amazing team!"
We responded:
"Mrs. Ramirez
Thank you, I'm delighted to hear about your positive experience at our office. I'm glad we were able to help you understand your options and provide excellent service. - Jacobo Akle
"
garage shop customz garage shop customz
June 5, 2024
5
out of
5
rating by garage shop customz garage shop customz
"Switched over from another insurance and my agent Rachel Vasquez was extremely professional and helpful, she was not only able to consolidate all my vehicles but save me money at the same time and went above and beyond."
We responded:
"Thank you Mr Binkley! I'm delighted to hear about your positive experience with Rachel. It was a pleasure for our office to help you with your coverage needs. - Jacobo"
Annie Guzman
June 4, 2024
5
out of
5
rating by Annie Guzman
"We have been blessed to have met you Armida since we met, you have been so helpful and patient with me no matter how busy or crazy your day is Thanks for everything you do for your clients"
We responded:
"Annie, thank you for your kind words about Armida! We are so thrilled she was helpful and patient when assisting you! Thank you for being our Good Neighbor and for choosing us for your insurance needs! -Jacobo"
Jesus Chaparro
June 3, 2024
5
out of
5
rating by Jesus Chaparro
"If you’re looking for efficient service look no further. There’s a lot of insurance providers around town but I will always select them because of their professionalism and willingness to help. Every time I have a question, Ms. Armida can help over the phone or in person and you get the same amazing service."
We responded:
"Your kind words of Jacobo Akle State Farm Agent mean the world to us! Thank you so much for your wonderful review! It is great to hear you are satisfied with our service, and we appreciate you being our Good Neighbor! -Jacobo
"
Kitaluz salam
May 31, 2024
5
out of
5
rating by Kitaluz salam
"Ya tengo varios años con State Farm estoy muy satisfecha con el servicio de esta aseguranza cuando sufrí un percance se me atendió al 💯 la srita Armida es excelente y en su trabajo. Está aseguranza la recomiendo ampliamente
Muchas gracias Jacobo Akle"
We responded:
"Kitaluz, muchas gracias por tus amables palabras. Me alegra saber que estás satisfecha con el servicio de State Farm y que Armida pudo asistirte de manera excelente durante tu percance. Agradecemos tu recomendación y estamos aquí para ayudarte. - Jacobo Akle"